Check out our Frequently Asked Questions below. If you still need help please contact us.
How can I be kept in the loop regarding new releases and special sales?
The best way to be an insider for the brand is to:
1.) Subscribe to our email list.
2.) Follow our instagram @wickham_wild
3.) Join our Facebook Insiders group. Here, especially, you will view product photos faster, vote on future prints and products, and be supported by a community that share a love for Wickham Wild and cloth diapers!
Any major annoucements regarding delays for any drops or shipments will be made directly on the website, as well.
Why can't I combine in-stock orders with preorders?
I will try to keep long preorders to a minimum, but there may be times where some items will be opened up for a preorder. If that is the case, I ask that you do not combine a preorder item with an in-stock item as the items will only ship once all items are in-stock. I do not want you to wait for diapers that are ready to ship!
How do I care for my diapers?
When starting your cloth diaper journey, it is very important to research a proper wash routine to maintain the longevity and integrity of your diapers and inserts. Refer to the wash instructions printed on the care tag of your diapers for some basic guidelines.
**Keep in mind that washing in hot water and drying on high heat could cause diapers to delaminate over time and elastics to weaken and stretch.
There are numerous Facebook groups you can join to research, get advice, and gain support as you navigate your cloth journey! We are all in this together!
I have a question regarding my order, what should I do?
If you have a shipping or refund question, please refer to our policies in the INFO section in the footer menu below for general policies.
If you are still unsure of what steps to take or your question is not answered, then please email us at firstname.lastname@example.org. Please include your name and order number.